Terms of Service

1. Acceptance of Terms

By accessing or using Lucitra's agent infrastructure platform, APIs, SDKs, dashboard, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, you may not use the Services.

2. Description of Services

Lucitra is a team of AI agents that runs on your own computer. The Services include:

• The Lucitra application: a command-line application you install and run locally, which coordinates a team of agents — a chief of staff, and role agents that plan, build and review
• The brain: a project memory kept as Markdown files in a Git repository you own, which agents read and propose changes to
• Messaging channels: optional SMS, WhatsApp or push notifications so an agent can reach you when you are not at your computer
• A hosted account: optional, used to prove who you are and to route messages to you. The agents continue to run on your computer

Agents work on a copy of your project and finish by opening a pull request. Lucitra does not merge your code; a person does.

Lucitra runs on an AI runtime you supply and pay for directly — such as Claude Code, Codex or goose. We do not resell model capacity, and your usage of those runtimes is governed by your agreement with their provider.

We reserve the right to modify, suspend, or discontinue any aspect of the Services with reasonable notice.

3. Accounts

An account is optional. The Lucitra application runs without one, and nothing is withheld locally to require it. An account exists so that messages can reach you when your computer is closed, and so that the same identity works from more than one machine.

• An account is identified by an email address you prove you control
• You are responsible for activity under your account, including activity by anyone you invite to it
• You may revoke a device, a channel or an invitation at any time from the application
• Credentials you supply for third-party services — a runtime subscription, a messaging provider — stay in your own environment and are not stored by us

4. Data Ownership & Intellectual Property

Your data: You retain all ownership rights to your projects, your project memory, and anything agents produce from them. The memory is Markdown in a repository you own; we do not hold a copy.

Our services: Lucitra owns all rights to the governance algorithms, orchestration models, user interface, API design, and other intellectual property comprising the Services.

Aggregated data: We may use anonymized, aggregated metrics derived from platform usage (such as system-wide reliability statistics) to improve our infrastructure. These aggregates never contain individual agent configurations or identifying information.

5. Runtimes and Third-Party Services

Lucitra coordinates software you already have. It does not replace it, and it does not resell it.

• AI runtimes. Agents run on a runtime you supply and pay for directly, such as Claude Code, Codex or goose. Your use of them is governed by your agreement with that provider, and any usage charges are between you and them
• Your own accounts. Where you connect a service — a messaging provider, a code host — you supply the credentials, they stay in your environment, and the connection is yours to revoke
• Availability. A third party changing or withdrawing its service can stop a capability working. We will say so where we can, and cannot guarantee against it
• Fair use. Where we do operate a hosted service, automated load without legitimate purpose may be throttled

6. Messaging Channels

You may connect a mobile number or a push topic so agents can reach you away from your computer. Messages are sent only in response to work you started.

• You add your own destination and prove it by echoing back a code sent to it. Until you do, nothing but that code is sent
• Message frequency depends on your own activity. Message and data rates may apply
• Revoke a channel in the application, or reply STOP, and nothing further is sent to it
• Do not add a destination that is not yours

7. Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which is incorporated by reference into these Terms. You agree to comply with all applicable laws and regulations when using the Services.

8. Service Level

• Enterprise customers: 99.9% uptime SLA for platform APIs, 24-hour response time for critical issues, dedicated support channel
• Free tier: Best-effort availability with no uptime guarantee. Support provided via community channels.
• Scheduled maintenance windows will be communicated at least 48 hours in advance

9. Limitation of Liability

Infrastructure is advisory. Lucitra provides governance, orchestration, and reasoning infrastructure for AI agents, but this infrastructure does not guarantee that agents will behave correctly in all circumstances. You are responsible for your own testing, evaluation, and deployment decisions.

To the fullest extent permitted by law, Lucitra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Services. Our total liability shall not exceed the fees you paid to Lucitra in the twelve months preceding the claim.

10. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms that cannot be resolved through good-faith negotiation shall be resolved through binding arbitration in Austin, Texas, administered by JAMS under its Streamlined Arbitration Rules. Each party shall bear its own costs. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

11. Contact

For questions about these Terms of Service, contact our legal team:

• By email: legal@lucitra.ai
• Lucitra, Inc., Austin, TX, United States